Deep DPF Inspect DE
DE

Deep DPF Inspect · App

Request deletion of your app data

Learn how to request deletion of personal vehicle and diagnostic data processed by Deep DPF Inspect, even after uninstalling the app.

1. How to request deletion

Deep DPF Inspect does not create user accounts. You can still request deletion of data we process on our servers for vehicle identification and operation of our services.

  1. Email info@dancingbyte.de with the subject Deep DPF Inspect – Data deletion.
  2. Explain that you want your app-related data deleted. If available, include the vehicle identification number (VIN) and the approximate period of app use, so we can locate the relevant records.
  3. We will review your request and get back to you. If needed, we may request further identifying details or proportionate evidence of your entitlement before deleting personal data.

Compose a data deletion request

No account or reinstallation of the app is required. Please do not send identity documents or other sensitive evidence with your initial request.

2. Which data can be deleted?

Where we hold the data and can link it to your request, it includes in particular:

  • vehicle identification numbers (VINs) and derived vehicle attributes;
  • ECU, hardware and software identifiers and vehicle-specific diagnostic mappings;
  • diagnostic requests, responses and included measurements or status values sent to our servers for DID resolution;
  • related technical server and error logs where they can be matched to your request.

Data stored only on your device cannot be deleted remotely by us. You can remove it through your device's app/storage settings or by uninstalling the app. Operating system backups may have separate retention rules.

3. Deletion and possible retention

We delete or anonymize identifiable personal data unless a legal obligation or another legitimate basis requires further retention. Where necessary for service security, preventing abuse or meeting legal obligations, only the data needed for that purpose is retained for the necessary period. It is deleted or anonymized once the reason no longer applies.

There is no general automatic 90-day deletion policy. Actual retention depends on the data set and purpose. You can request details about applicable retention periods and any exceptions for your data. Requests are handled within applicable legal time limits.

4. Further information

For more about data collection, processing, retention and your rights, see the Deep DPF Inspect app privacy policy. If you have any questions about your request, email info@dancingbyte.de.